Privacy & Policy

Privacy Policy

Effective Date: [Insert Date]

ToolToyz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tooltoyz.com/. This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other relevant Belgian and EU privacy laws. Please read this policy carefully to understand your rights and choices regarding your information.

1. Information We Collect

We collect personal and non-personal information about you when you interact with our Site. This may include:

a. Personal Information

  • Name, email address, phone number, shipping and billing address.
  • Payment information (processed securely by third-party payment processors such as Shopify Payments, PayPal, etc.).
  • Login credentials if you create an account on our Site.

b. Non-Personal Information

  • IP address, browser type, operating system.
  • Information about your device and browsing behavior (e.g., pages visited, time spent on our Site).

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze traffic, and for marketing purposes. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders, manage payments, and provide customer support.
  • To personalize your experience on our Site.
  • To send promotional emails, special offers, or updates (with your consent).
  • To analyze usage trends and improve our Site, products, and services.
  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

a. Service Providers

We may share your information with third-party vendors and service providers who help us operate our Site, such as payment processors, shipping providers, and email marketing platforms.

b. Legal Obligations

We may disclose your information when required by Belgian or EU law, such as to comply with subpoenas, court orders, or legal processes.

c. Business Transfers

In the event of a merger, acquisition, or sale of ToolToyz, your personal information may be transferred as part of the business assets.

4. Your Rights (Under GDPR)

As a resident of Belgium or the European Union, you have the following rights under the GDPR:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Request your data in a portable format.
  • Right to Object: Object to the processing of your personal data for direct marketing or legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time if our processing is based on your consent.

To exercise these rights, please contact us at tooltoyzstore@gmail.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA) at https://www.gegevensbeschermingsautoriteit.be/.

5. Data Security

We implement robust security measures to protect your personal information, including encryption, firewalls, and secure server technologies. However, no system is 100% secure. We cannot guarantee the security of your data, but we strive to keep it safe.

6. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Afterward, your data will be securely deleted or anonymized.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

8. Children’s Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.

9. International Data Transfers

If you access our Site from outside the European Economic Area (EEA), your data may be transferred and stored in countries where privacy laws may differ. By using our Site, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please feel free to contact us:

Email: tooltoyzstore@gmail.com

This Privacy Policy was last updated on 14/12/2024.