Return Policy

14-Day Return Policy (EU Customers)

We offer a 14-day return policy in compliance with EU consumer protection regulations. If you're not completely satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund or exchange.

• Eligibility: The item must be unused, in its original condition, and with all tags and packaging intact.
• How to Return: Simply contact our customer service team at tooltoyzstore@gmail.com, and we'll guide you through the process.
• Refund Processing: Refunds will be issued to your original payment method within 5–7 business days after receiving and inspecting the returned item.

Shop with confidence—your satisfaction is our priority!